Shipping & Exchanges
How delivery and exchanges work on Silvorious.
Every Silvorious piece is made and dispatched by us from India. When you order, we handle it end to end — no third-party seller involved.
Shipping
Delivery is free across India, with no minimum order. We dispatch within one business day of your order, and delivery takes up to 3 days from dispatch depending on your location. We'll email you as soon as your piece is on its way.
Exchanges
We accept exchanges within 7 days of delivery. The piece must be unworn and returned in its original packaging with all tags intact.
How it works:
- Email us within 7 days of delivery and tell us what you'd like to exchange it for.
- Post the piece back to us at the address we send you. Return postage is yours to arrange and pay for.
- Once it reaches us and we've checked it's unworn, we dispatch your replacement — again within one business day, and we cover the cost of sending it to you.
Because the replacement only goes out after the original reaches us, please allow for both journeys when you plan an exchange.
Every piece is handcrafted in very small numbers, so we exchange rather than refund. If the piece you want isn't available, we'll help you choose another of the same value.
If something's wrong
If your piece arrives damaged, faulty, or isn't what you ordered, tell us within 48 hours of delivery and we'll replace it or make it right at our cost. In that case we cover postage both ways — the return-postage rule above applies only to change-of-mind exchanges. This is in addition to the exchange window above.
Cancellations
Need to cancel? Email us before your order is dispatched and we'll cancel it and refund you in full.
Prices
All prices are in INR and inclusive of GST. The price you see is the price you pay — no shipping charges or surprises at checkout.
Need help?
Email contact@silvorious.com and we'll get back to you.